TITLE: Essentials Market – Food and Clothing, Program Coordinator
LOCATION : 661 Main Street, Winnipeg MB
DEPARTMENT : Development
REPORTS TO : Community Outreach and Volunteer Coordinator
DIRECT REPORTS : Volunteers
The Essentials Market is a hub of volunteers that help sort clothing, hygiene items and many other goods donated by the public. The donations are distributed to our Community Members throughout MSP Programs – Detox, Mainstay, The Bell, Shelter and Protective Care. In addition, this position helps to raise public awareness of the MSP’s mission and issues related to homelessness in order to help enlist community organizations, churches, educational institutions, businesses and individuals to support the agency through donations and volunteer activities.
The position requires a clear communicator, both verbal and written, organized with effective time management skills, demonstrating a willingness to learn and adapt, with the highest standards of behavior, detail orientation, collaborative manner and work ethic.
MAJOR DUTIES AND RESPONSIBILITIES
- Keep clothing clean, stocked and well-organized
- Train and provide daily supervision of clothing room volunteers, interns and work study students
- Coordinate clothing delivery and distribution to MSP Program areas (including daily clothing distribution and replenishment of clothing bins)
- Prepare care Kits,
- Coordinate daily /weekly donations and deliveries from the Essentials Market
- Provide referrals about other community organizations
- Plan and execute the redistribution of clothing donations as needed
Food (pantry) Operations:
- Keep pantry clean, stocked and well-organized
- Train and provide daily supervision of pantry volunteers, interns and work study students
- Coordinate weekly orders and deliveries from the Food Bank and other sources
- Actively pursue food donations
Record Keeping and Statistics:
- Track and collate clothing and food statistics; analyze results for the purposes of donation requests to ensure appropriate inventory of clothing and food
- Develop and maintain statistics in computerized database
- Prepare monthly reports for the Community Outreach and Volunteer Coordinator as required
- Maintain accurate records of donations and purchases
Volunteer Management Duties
- Provides ongoing training and supervision of preexisting volunteers, ensuring that volunteers are given appropriate training to be successful in their positions
- Works with volunteers individually and in small groups. Assesses experience, skills and limitations of volunteers to successfully engage them in meaningful volunteer service.
- Trains, coaches, motivates, measures and evaluates volunteers in accordance with organizational policies, procedures and programs
- Participates in the orientation of volunteers to increase their understanding of the organization, its clients, its services and the volunteer role and responsibilities – including education around the issues of homelessness, mental illness, addiction and other relevant topics.
- Ensures that volunteer check-in procedures are followed and records of volunteer hours are maintained according to established procedures.
- Works side-by-side with volunteers to ensure that their hours are used productively and projects are completed in a timely manner
- Maintains volunteer calendar; covers vacancies when volunteers do not show up or are unavailable.
- Completes monthly reporting summaries of volunteer hours and Essentials Market status
- MSP is a past paced environment serving the needs of Winnipeg’s homeless population.
- Work environment usually hectic (fast paced) with frequent short deadlines and a regular number of critical or unusual situations.
- Ability to perform physical work, including working in outdoor elements and lifting up to 50 lbs. unaided is required; some physical work, including lifting, bending, climbing stairs, carrying up to 50 pounds.
- Work is primarily performed in a warehouse and retail grocery setting location, using standard office equipment associated with the position (computer, printer, desk phone, cell phone).
- Conflicting deadlines with frequent interruptions.
- May require work outside of normal work hours, including evenings or weekends.
- May come into contact with bedbugs, lice and bodily fluids.
EDUCATION & QUALIFICATIONS:
- Bachelor’s Degree and two years’ experience in Human Services or an equivalent combination of work and experience.
- Project Management Professional Certification (PMP) would be considered an asset.
- Working knowledge of inventory management systems preferably in a clothing retail environment, including inventory storage, tracking inventory movement across the Agency; assess needs based on movement.
- One – two (1 – 2) years’ experience in a clothing retail setting.
- Two (2) year’s previous work experience in a food and clothing bank.
- Extensive experience developing, implementing and managing programs.
- Volunteer recruitment and leadership experience.
- Proven ability to build community partnerships.
- Experience working with diverse populations and an in-depth understanding of social equity and the culture of poverty.
- Experience teaching, working with volunteers and/or organizing community activities is required.
- Demonstrated proficiency in using Microsoft Outlook, Word, Excel and other client databases.
- Experience working with one or more of the following: individuals experiencing homelessness, mental health related issues, substance abuse, domestic violence, HIV/AIDS related issues, and with those living in poverty preferred.
- Clear Criminal Background and Vulnerable Sector Search Certificate.
- Valid Driver’s License.
- Ability to work flexible schedule and weekends.
Please submit a cover letter and resume in confidence by April 22, 2018.
Job Type: Full-time
- Human Services: 2 years (Required)
- Bachelor’s (Preferred)
For more information and to apply, please click here.